https://heavydutysemitowing.com/ is the website of Classic Towing Our physical and mailing address is:

  1. 1) 10119-B Clow Creek, Plainfield, IL 60585
  2. 2) 1680 Quincy Ave, Naperville, IL 60540
  3. 3) 1313 N Lake Street, Aurora IL 60506

We can be contacted thru email at napervilleclassictowing@hotmail.com Or by calling 630-392-6844. Classic Towing values the privacy of our users. This Privacy Policy details our tools and processes on how we collect, retain, and use data from our valued users whenever they visit and explore various features found on our website. Classic Towing strictly follows the data protection legislation and regulation which includes (but is not limited to) the General Data Protection Regulation (GDPR) (EU) 2016/679. This Privacy Policy is a detailed legal statement explaining how we may collect, share, and how our users can limit us from sharing said data. Any personal information that is gathered, retained, and shared shall be processed accordingly and with strict adherence to any data protection legislation and regulations. The company also takes full responsibility and accountability for the control and regulation of all data collected from our users. Effective Date: October 27, 2020

  1. I. Consent

Upon using our Service, you agree to this policy and the provisions stated herein. Any action taken with regards to our Service shall be considered as your consent for us to collect, retain, disclose, transfer, and analyze your data.

  1. II. Information Collection and Use

Classic Towing may use various tools and methods to collect information from our users. The said tools and procedures may include (but are not limited to) forms, emails, as well as other social media platforms. By analyzing gathered data from our users, we will be able to expand our marketing and advertising campaigns, providing a better experience for our users. Classic Towing uses data collected from our users for the following purposes:

  • To provide better service for our customers
  • To notify users of every update regarding our Service
  • To create a better platform for the participation of our users
  • To provide and enhance our customer care and support
  • To track our visitors’ usage
  • To detect, resolve, and prevent technical issues as soon as possible

Types of Data Collected

  1. a. Personal Data

While exploring Classic Towing’s website, you may be asked to provide us with personal information that can be used to identify you. This may be necessary for you to access and use other features of the website, as well as for us to contact you. Data gathered may include your preferences, specific behaviors, and patterns. Personal data collected may include (but are not limited to): Contact Form:

  • First and Last name
  • Email address
  • Phone number
  1. b. Usage Data

We apply tools such as Cookies that gather information called Usage Data to help us understand how users access and use our Service. The information collected for this includes (but are not limited to) the following:

  • Date and time the user visited the website
  • The duration of the user’s visit to our website
  • Browser information
  • Information about the user’s device i.e. Phone, laptop, etc.
  • Browsing history
  • IP address (Internet Protocol Address)
  1. III. How We Collect Your Personal Data

We at Classic Towing analyze the collected personal data of our users when they provide us with their personal information, access our contact page, or navigate our website. Here are some of the ways we are able to store your personal data:

  • When you enable cookies on your device
  • When you provide personal information by:
    • Filling out our web forms (Contact Forms)
    • Contacting us
  1. IV. Cookies Policy

Classic Towing uses cookies to improve our Service and enhance our users’ browsing experience through a user-friendly interface. Cookies are packets of data that are stored on your devices such as desktop computers, laptops, or mobile devices such as smartphones. While stored on your devices, we collect data that are then sent back to our website. Cookies play a vital role in keeping track of data which reflects each user’s visit, as well as activities on our Service. Data stored in our cookies shall serve as unique anonymous identifiers of each user who visits our website. Information stored may include (but are not limited to) the following:

  • When your most recent visit to our Service was
  • Which settings you prefer
  • All the information you have provided in our online forms

These are the cookies we use:

  • Session Cookies. These cookies allow users to move from page to page without being asked repeatedly to provide their personal information.
  • Preference Cookies. We use these to remember your preferences. By using these cookies, users would not need to set various settings such as their preferred language and the region that they are in whenever they open a website.
    • Viewed Cookie Policy. After users click on “Accept” at the pop-up message regarding cookies, the message would not pop-up again for a duration of one year. Afterward, it will be automatically deleted.
  • Security Cookies. These are used for security purposes such as user authentication. This will help us prevent unauthorized parties from accessing our users’ personal data.
  • Google Analytics Cookies. We use these cookies to collect Google Analytics data.
    • _ga cookie. This is used to uniquely identify users whenever they visit our website. By default, it will last for two years of inactivity.
    • _gat cookie. This is used to control the request rate which limits the collection of data on high traffic sites. It expires after 10 minutes.
    • _gid cookie. This is used to store and update a unique value for each page visited by users. It expires after 24 hours.

If you wish to block these cookies from collecting any information, please close the tab or browser to completely prohibit any data collection.

  1. V. Service Providers

We at Classic Towing employ third-party companies and individual service providers to assist us with our Service. Along with that, these third-party companies will also perform related tasks and provide services on behalf of Classic Towing on occasion. We may allow third parties to access our database of personal information collected from visitors using our Service in order for them to perform some tasks on our behalf. However, take note that they will be prohibited from sharing these pieces of information, as well as use it for purposes that are not in any way related to our Service.

  1. a. Google Analytics
    1. i. Google Analytics is classified as a freemium web application that is currently offered by Google. This application can be used to track and report user traffic on Classic Towing’s website. (Freemium is defined as a pricing strategy whereby our users are allowed to use or access free services and products. With that being said, money will be charged for any other additional virtual goods, services, or features.) You can read their Privacy Policy here.

Information they collect:

  • Our users’ devices, browsers, and apps
  • The pages a user has clicked while using our Service, and other usage habits
  • The information on a user’s location, such as their IP address
  1. VI. Retention of Data

All Personal Data will be retained for as long as it is deemed necessary for the intended purposes stated in this Privacy Policy or until you request the removal of your data from our site. Usage Data will also be retained on our database for analysis to serve the purposes aforementioned in this Privacy Policy (See Section II). We will retain Usage Data for a shorter span of time unless the extension of the retention period is necessary for the improvement of data security and enhancement of the performance and usability of our Service, or it is needed as a requirement for us to adhere to our legal obligations.

  1. VII. Transfer of Data

As stated above, the use of our Service signifies your consent to have your usage/personal data and information collected, retained, and/or transferred to different databases. This also includes computers that can be located outside of your country and your country’s governmental jurisdiction. In this case, data protection laws may vary from laws that are under your country’s jurisdiction. Information that may include the usage/personal data of users who are outside of the United States will be collected, transferred as well as processed back to the United States. Take note, however, that the data collected will not be limited to personal information only. Additionally, filling out and submitting forms on our website will indicate our users’ agreement with the use of our Service. Rest assured that Classic Towing will take all necessary steps in ensuring the safe handling of your data. Furthermore, we will not allow the transfer of your personal data to a different country or organization unless we can determine the security of your data and other personal information.

  1. VIII. Disclosure of Data

Classic Towing shall not disclose any information to any third-party entities for the purpose of security and privacy unless the user gives clear consent to do so. In cases where personal information about the user is needed, we will promptly inform the user before proceeding.

  1. IX. Security of Data

Classic Towing prioritizes the security of all personal information or data that are collected by us. However, users should also be aware that not all modes of electronic transmission and storage over the Internet are completely secure at all times. Therefore, we cannot promise the unconditional security of your personal data. In spite of this, we do our best to use commercially acceptable modes of protection to ensure the safety of every piece of data we collect.

  1. X. Links to Other Sites

Classic Towing may incorporate links in our Service that direct to external or third-party websites that are outside of our control and operation. By clicking on these links, you will be directed to the external site that it represents. Consequently, we highly encourage you to thoroughly survey every third-party website’s Privacy Policy before clicking on these links. We do not, in any way, take responsibility as far as these third-party websites are concerned. We do not have control over their policy practices and privacy coverages.

  1. XI. Children’s Privacy

Classic Towing follows through legal and commercially acceptable steps as far as data collection, retention, and disclosure are concerned. These procedures are implemented without forcing users to do so. However, the collection of information, including personal data, is a requirement if a user must continue to use our Service. Those who wish to use our Service must voluntarily provide the required information. Nevertheless, we do not enable the use of our Service to anyone under the age of 18. We do not purposefully gather, hold, nor do we share individual information. We operate under the presumption that every user willingly provided the data we collected. However, we entirely forbid the gathering, maintenance, and sharing of any individual data from anyone under 18 years old. If such incidents occur and we become aware of it, we implement the important steps to expel this data from our database appropriately. In addition, we will likewise take extra security measures to ensure that any similar occurrences do not happen again. If you discover that your child has unintentionally or deliberately provided us with any individual data, contact us immediately so that we can begin identifying any individual information given to us. After this, we will delete all of the data in question that were acquired from our database.

  1. XII. Deletion of Data

Classic Towing allows users to submit forms through our website to maximize the use of our Service. Submitting the forms involves the conscious input of personal data which we may use to communicate with and send emails to our users. All of this data is subject to the protections, provisions, exceptions, and disclaimers stated from Sections I to XII. For the duration of the retention of user data, please refer to Section VI.

  • Request for Data Update or Removal

In the event that you wish to update the information that you had previously provided or want to remove some data that you had submitted, you can communicate your request to us by emailing or calling Classic Towing.

  1. XIII. Changes to our Privacy Policy

We at Classic Towing reserve the right to remove or revise certain parts of our Privacy Policy without earlier notice. Upon effectivity of those changes, our customers are then required to agree to the terms and conditions of our updated Privacy Policy.

  1. XIV. How to Contact Classic Towing

For questions or concerns about our PRIVACY POLICY, do not hesitate to call us at 630-392-6844 or send us an email at napervilleclassictowing@hotmail.com. You can also leave us a message on our website and we’ll get back to you as soon as we can. Stay updated for any changes regarding our Privacy Policy that may affect you and your business by routinely checking it. You can access it by visiting https://heavydutysemitowing.com/.